The all-in-one management tool for your
service business
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Available for iOS, Android & Web
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Service Tickets
Create and track service tickets for streamlined operations.
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Customer Management
Manage your customers details, their items and their service history.
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Team Collaboration
Collaborate seamlessly with your team members.
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Analytics Dashboard
Gain insights with our comprehensive analytics dashboard.
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Customisation
Customise to suit your business needs.
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Cross Platform
Access your tickets and customers from anywhere, on any device.
Ticket Management
Track your service tickets from creation to resolution.
Create and track your customer services, repairs, maintenance and warranty requests in one place.1
Assign a customer
Assign a customer to the ticket. This will allow you to track the ticket and the customer's details.2
Assign their service item
Add the item that you will be working on as well as any additional items that are related to the service request.3
Add a service request
Provide details of the service request and any additional information that will help complete the request.4
Collect a signature
Display your own service agreement for the customer to sign electronically.5
Print a service report
Print a service report for your records and a service agreeement for the customer detailing the service request.Powerful Customization
Tailor Your Service Management
Our platform offers extensive customization options, allowing you to adapt the system to your unique business needs. From ticket statuses to service reports, make it truly yours.
Service Item Categories
Custom Ticket Statuses
Personalised Service Reports
Customised Service Agreement
FAQ
Common Questions
Find answers to the most common questions about Servicebay.What is Servicebay?
Servicebay is an all-in-one service management platform that helps businesses manage service tickets, customer information, and team collaborations efficiently.How does Servicebay help in ticket management?
Servicebay allows you to create, track, and manage service tickets from creation to resolution, ensuring streamlined operations and enhanced customer satisfaction.How is my data secured?
Servicebay takes security seriously by implementing robust measures including data encryption, secure access controls, and regular security audits to protect your data.Can I customize ticket statuses?
Yes, Servicebay provides customizable ticket statuses to match your workflow and help you keep track of each service request accurately.Does Servicebay integrate with other tools?
Currently Servicebay does not support integrations with other tools. This is a feature we are working on adding in the future.What are the pricing plans for Servicebay?
Servicebay offers flexible pricing plans to suit businesses of all sizes. Visit our Pricing page for detailed information on the available plans and features.What support options are available?
We provide 24/7 customer support through email, live chat, and phone to ensure you receive the assistance you need when you need it.Manage your service business
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