Job Management Never lose track of a job again
From intake to completion, every job lives in one place. Every detail, every update, every team member connected.
- Job numbers
- Automatic, from #1
- Statuses
- Unlimited, your names and colors
- Locations
- In-store, off-site or remote
- New job
- Under 60 seconds
One job. Everything on it.
This is a job in Servicebay. Pick a part to see what it does.
Status
Your own stages, names and colors.
Job ID
Numbered for you, in order, every time.
Log
The job's own team thread, with an unread count.
Line items
Quote, invoice or report from the job in one tap.
Assigned to and station
Who has it, and which bench it is on.
Warranty link
Points back to the job it covers.
Customer and device
Linked once, never typed twice.
Photos, video, signature
Before and after, kept on the job.
Scheduling
Set a time and it lands on the calendar.
Change it without opening it.
Status and assignee are dropdowns on every row. Pick one and the job updates for the whole team.
In the shop, on the road, or remote.
Every job is in-store, off-site or remote. Each one gets what that kind of work needs.
Put it on a bench.
Give each bench, bay or desk a capacity. The picker shows what is free before you assign the job.
Drive straight there.
Off-site jobs carry a service address. One tap opens Google Maps with directions.
The week, color-coded.
A job's service time is its calendar event. In-store, off-site and remote jobs each keep their color, so the week reads at a glance.
Frequently Asked Questions
Can I customize the job statuses to match my workflow?
Absolutely. Create unlimited custom statuses with your own names and colors. Whether you need 'Waiting for Parts,' 'Customer Approved,' or 'Quality Check'. Your workflow, your language.
Does it work for mobile/field service?
Yes. Servicebay supports three location types: in-store (customers come to you), off-site (you go to the customer), and remote. Each type is color-coded on the calendar for visual clarity.
Can I track which station or bay a job is being worked at?
Yes. Set up your stations (bays, desks, or rooms), give each one a capacity, then assign jobs to them. The occupancy view shows at a glance which stations are free, in use, or full, so sending the next job to an open spot takes seconds.