Locksmith software for callouts and mobile jobs
Lockouts don't book themselves into a CRM. Capture the call, navigate to the door, complete the job, invoice the callout — before the next phone rings.
What slows work down
Emergency callouts get scribbled and lost
Name, address, lock type, quoted callout — if it's only in a notes app, after-hours jobs vanish from the books.
Callout fees feel awkward without a clean invoice
Customers stress at the door. A professional invoice and payment link closes the job without cash-only awkwardness.
Commercial vs residential work mixes in one list
Without clear tickets and customers, rekey projects and lockouts look the same — reporting is impossible.
You're always on the road with bad signal
Desktop-only tools fail at 11pm in a stairwell. You need phone-first software that still looks professional.
How Servicebay helps
Callout to ticket in under a minute
Create the job with customer, address, and notes while you're still on the phone — then navigate with one tap.
Quote lock changes on the doorstep
Send a clear quote for hardware upgrades; convert when they approve without retyping.
Invoice callouts the same visit
Labour, callout, and parts on one invoice generated from the completed job.
Payment before you drive away
Take card payment so emergency work doesn't turn into unpaid goodwill.
History for recurring commercial clients
Property managers and sites keep a job trail you can pull up on the next visit.
Frequently asked questions
Is Servicebay locksmith software for mobile locksmiths?
Yes. It's phone-first job, quote, invoice, and payment software for field callouts — including sole-trader locksmiths who live in a van.
Can I handle emergency lockout callouts quickly?
Yes. Create a job with customer and service address quickly, navigate to the site, complete the work, and invoice from the same ticket.
Does it work for commercial lock and rekey projects?
Yes. Treat projects as jobs with quotes, statuses, media, and invoices — linked to the commercial customer for future visits.
Can customers pay after a lockout without cash?
Yes. Invoice and take payment digitally so emergency work doesn't depend on cash on the doorstep.