Understand invoice payment statuses

Every invoice carries one of four statuses, calculated automatically from its due date and the payments recorded against it. You don't set this status yourself; it updates as soon as a payment is saved.

  1. Where you'll see the status

    The status shows as a badge on the invoice in your Invoices list and at the top of the invoice itself, alongside a Total Paid figure and the remaining balance.

  2. Unpaid

    No payment has been recorded yet, and the due date hasn't passed. This is the default status for a new invoice.

  3. Partially Paid

    Some money has come in (for example a deposit), but there's still a balance outstanding and it isn't past its due date yet.

  4. Overdue

    The due date has passed and the invoice (or its remaining balance) still isn't fully paid. This applies whether nothing has been paid or only a partial amount has.

  5. Paid

    The full amount has been received. Once an invoice reaches Paid, its outstanding balance is zero and no further payment is expected.

  6. Tips

    Deposit invoices track their deposit and balance due dates separately, so an invoice can move from Unpaid to Partially Paid the moment a deposit is paid, and to Overdue if the remaining balance passes its own due date. Recording a payment through the Add Payment dialog is what moves an invoice between these statuses; there's no manual override.

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